Delivery & Returns
Delivery & Returns
Within Canada
Standard shipping within Canada is FREE on all orders.
| Shipping Method | Cost* | Estimated Shipping Time** |
|---|---|---|
| Standard shipping | Free | 5–7 business days |
Shipping Everywhere Else
Note: Currently, we do not ship outside of Canada. Please check back frequently for changes to our shipping policy and fees.
*Shipping costs subject to change.
**Shipping to certain remote or rural areas may result in extended shipping times.
Order Processing
Online orders are processed and shipped on business days (i.e. Monday – Friday, excluding Canadian federal holidays). Please allow 1-2 business days for us to process your order. Orders placed on weekends or holidays will be shipped on the next business day. If you have any questions concerning the processing or shipment of your order, please contact us via email at info@neonmind.com.
No signature will be required upon delivery unless specified by the customer at the time of ordering.
Returns
If for any reason you are not satisfied with your neonmind.com purchase, please contact us at info@neonmind.com.
Questions? Please contact Customer Service at:
Phone: 1.866.318.MUSH(6874)
Hours: Monday – Friday, 9am – 5pm PT
Email: info@neonmind.com